Repair and Maintenance

Overview.

Our Maintenance Department is available to assist and give advice in respect of the repairs and maintenance to communal areas of the property.

In most cases where we collect a service charge payment from each tenant or resident, we will normally be responsible on behalf of the client or building owner for the main structure and areas which are deemed communal under a lease or transfer.This can however vary depending upon the contract terms.

The service charge is paid in accordance with the terms of your lease or transfer agreement. Where in, you have contracted to pay certain charges which are attributable to the maintenance and upkeep of the property. It is common for the charge to cover contract maintenance and other costs in respect of running a building or an estate. Some typical expenditure within the charge can include the following.

• Cleaning & lighting of communal areas

• Repairs and cyclical major works as stated in the lease

• Maintenance of Communal gardens

• Caretaking and Security

• Insurance   

Please call our maintenance Department for further advice who will be happy to assist you. We do endeavour to deal with any repair or maintenance issue promptly using the appropriate personnel and specialist contractors where necessary.

Contractors

We have an approved list of independent contractors, that are vetted to ensure standards are maintained. Please note it is not our policy to recommend contractors for any private work required within your own property or home.